Retail Supply Chain Turnaround

How a major retailer optimized their execution performance

Case Study 11/14/2025 By DLOGIX

Challenge

A major retailer was struggling with execution performance at their flagship distribution operation, leading to disruption and increasing the possibility of out of stock events.

Solution

DLOGIX conducted a technology assessment to determine the several causes of the performance issues and implemented a series of recommendations to improve the execution performance.

Results

  • Reduced Out-of-Stocks (OOS) within a week of implmentation.
  • Improved operational efficiency with subsecond response times.

“Thanks to your focus and collaboration, [we’ve] processed higher volumnes and achived a fill rate beyond expectations.” - SVP & Chief Technology and Information Officer