Global 3PL Billing Modernization

Challenge

A global third-party logistics (3PL) company specializing in international shipping, courier services, and transportation faced a significant challenge with their Billing Management system. The procedure of receiving and validating new releases for configuration and process was cumbersome. The manual testing required after each new deployment was not only time-consuming but also prone to errors, making the testing process arduous and complex.

Solution

DLOGIX, a specialized consulting partner with deep expertise in Billing Management, leveraged the extensible Cycle® platform to develop a comprehensive Billing Management Cycle Test Library. This library is comprised of hundreds of prewritten test cases and reusable building blocks that can be assembled to fit various business processes, saving significant time that would otherwise be spent creating automated scripts from scratch. Serving as a foundational framework, the library was further customized to meet the specific requirements of the customer, ensuring a tailored and efficient testing solution.

Utilizing this innovative test library, DLOGIX efficiently executed automation test scripts directly on the customer’s Billing Management solution, delivering results on newly deployed releases within days. The primary advantage of using the library for test automation is its repeatability, allowing scripts to be run multiple times to ensure consistency and accuracy. Additionally, automated testing facilitates thorough and reliable validation of results, significantly enhancing the overall testing efficacy and reducing manual errors.

Results

The implementation of the Billing Management Cycle Test Library has transformed the 3PL company’s testing processes. Regression testing execution times have been significantly reduced, making it 10x faster and more efficient to verify system functionalities after updates or changes.

• 10x Faster execution times for regression testing.
• Reduced manual testing time from 5+ days to 3-5 hours.
• Established a repeatable, consistent testing process with automated reporting.

“Cycle has revolutionized testing of Billing Management. Monthly release testing can be completed within a day or two of receiving the new release using customer-specific data. This gives users confidence when updating their production systems and allows the updates to happen weeks earlier than would be possible with manual testing.”

Philip Ashworth
Solution Architect